Request to have your GIGABYTE/AORUS product repaired or check the status of a current repair order.
Advanced Cross-Ship Service
The GIGABYTE/AORUS Advanced Cross-Ship Service protects your product in the rare case of failure, dead on arrival, or defects. If something were to go wrong with your AORUS or GIGABYTE product, the repair process will be accelerated by shipping a replacement product to you first before sending in your old card, AORUS will provide shipping both ways. This will minimize your computer system downtime and get you up and running as soon as possible.
ADVANCED CROSS-SHIP SERVICE
A special program that offers an advanced replacement cross shipment of your eligible product. One time use. You can upgrade it by purchasing advanced cross-ship service.
An AORUS/GIGABYTE RMA allows users to return defective products to AORUS/GIGABYTE for a replacement or repair wherever necessary. GIGABYTE also offers additional services if you are not satisfied with our standard care and want the speediest possible experience and return rate.